Purple Patch operates this website and provides all information, tools, and services available on this site, subject to your acceptance of the terms, conditions, policies, and notices stated here. By accessing our site or purchasing from us, you agree to be bound by these Terms of Service, including any additional terms and conditions and policies referenced herein.
These Terms of Service apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content. Please carefully read these terms before using any part of the site. If you do not agree with these terms, you may not access the website or use any services.
If these Terms of Service are considered an offer, acceptance is limited to these Terms of Service. Our store is hosted by Shopify Inc., which provides the online e-commerce platform allowing us to sell our products to you.
RETURNS & EXCHANGES
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Custom-made orders cannot be exchanged, they can only be altered.
An outfit is eligible for exchange/alteration only once.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you instructions on how and where to send your package. Please note that returns will need to be sent to the following address: 2nd Floor, Maruti Cosmos, Road No. 5, Green Valley, Banjara Hills, Hyderabad, Telangana - 500034
You can always contact us for any return question at email@example.com.