Shipping Policy

We offer free shipping on all orders within India, and once you place an order, your items will be shipped within 10-15 working days. While we work with some of India's largest logistics companies, our shipping coverage is limited to their reach.

Tracking: We will send the tracking information via email or SMS.

Delivery Notifications: Keep customers informed about their order status through email or SMS notifications. Send updates when the order is confirmed, shipped, out for delivery, or delivered.

Packaging: We ensure that products are appropriately packaged to protect them during transit. 

Customer Support: You can always contact us for any return question at info@purplepatch22.com. 

If your address is located in an area not serviced by our logistics companies, we will contact you to find an alternative solution to ensure your order reaches you.

Please note that during festivals, adverse weather conditions, or pandemics, there may be further delays in shipment. However, we assure you that we will make every effort to deliver your parcel to you as quickly as possible.