Refunds & Returns

Please note that we do not accept returns or exchanges unless the item you receive is damaged or defective.

Please note that returns will need to be sent to the following address: 2nd Floor, Maruti Cosmos, Road No. 5, Green Valley, Banjara Hills, Hyderabad, Telangana - 500034

You can always contact us for any return question at info@purplepatch22.com. 

Damages and issues

If you receive a damaged or incorrect item, please contact us at purplepatch1212@gmail.com within 48 hours of delivery with your order details and clear photographs of the issue. Once your request is reviewed and approved, we’ll provide you with return instructions and a shipping label.

Items must be returned in their original packaging, unworn and unused, with all tags attached.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll receive a credit note within 2-3 business days. 

If more than 5 business days have passed since we’ve approved your return, please contact us at info@purplepatch22.com.

For further information, please feel free to reach out to us via email at info@purplepatch22.com.